At The-Clean Up Crew, we value your privacy. This Privacy Policy describes how we collect, use, and protect your Personal Information when you visit our site or opt-in to our services.
1. Information We Collect
Device Information
We automatically collect your IP address, browser type, and interaction data via cookies and pixels to optimize site performance.
Lead Information
We collect your name, address, email, and mobile phone number when you submit a form requesting junk removal services.
Customer Support
We collect any information you provide when contacting us for assistance.
2. SMS Opt-In Details & Purpose
We collect your mobile phone number specifically when you provide express written consent through our web form.
Purpose
Your mobile data is used solely to provide transactional messages including junk removal scheduling, appointment reminders, and follow-up communications related to your request.
Consent Integrity
SMS opt-in is voluntary and is not a condition of receiving junk removal services.
3. SMS Messaging Privacy & Third-Party Sharing
No Sharing for Marketing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Exclusion
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security and Handling
We implement industry-standard security measures to protect your Personal Information from unauthorized access, alteration, or disclosure. Your data is stored on secure servers and retained only as long as necessary to provide your requested services or as required by law.
5. Your Rights & Opt-Out
SMS Opt-Out
You may revoke SMS consent at any time by replying "STOP" to any message you receive from us.
User Rights
Residents of the EEA (GDPR) and California (CCPA) have the right to access, correct, or delete their Personal Information. Contact us at the email below to exercise these rights.
6. Minors
This site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children.
7. Contact Us
For questions regarding your privacy, please contact: The Clean-Up Crew Albuqurque, NM (505) 622-4808
